A Balanced Approach Massage Therapy Centre

Things to remember when using our online booking:

Once you've entered all your info requesting an appointment, you should receive an email within 5 minutes stating that we have received your request and you should be hearing from us soon.  If you do not get an email stating this, you may have entered  the wrong email address or the email address you submitted had a spelling error.  Please call the office and we can rectify the problem .  This is not your confirmation email its just an email stating that we have the correct email address and you will be receiving your confirmation shortly. The online system will only take one email address.   
Please give the therapists 24hrs to get back to you.  Please wait for the email that says your appointment has been booked and we will see you on the date and at the time requested. Please double check the time as it may vary by 15 minutes if we are needing a little break between appointments.  

If you are wanting to get in right away the best way for us to help you  would be to email the clinic abalancedapproach@hotmail.com

You should receive an email within 24 hours confirming your appointment,
If you do not receive a confirmation email stating that your appointment has been accepted, please call the office prior to coming  Ph: 757-3200.

Cancellation Policy:

When making an appointment, a Gift Card or credit card (Master Card or Visa) will be required to secure the booking for the following reasons:

Failure to Show: 100% of service(s) will be applied.

Cancellation: 24 hours notice is required...less than 24 hours will result in a 50% charge for any service(s) reserved. This applies to bookings made inside of 24 hours.


**** Thera uses Coconut Oil...  if you are sensitive to that type of oil, please refrain from booking with her.     Please note, that due to the warm weather during the summer months Thera will Not be offering Hot Stone Massages. This is due to the extra amount of heat produced with the heating of the stones. We apologize for any inconvenience this may cause and we will keep you informed if things change.

****If you are booking with Dawn and or Oleg, although they are registered they are having to upgrade to meet the standards with the Cooperators and Sunlife.  Please ensure you consult with your insurance provider prior to your appointment to ensure that you are covered. They are hoping to write the equivalent  exam very soon. Please if you have any questions call the office or send us an email.  We thank you for your patience in this matter.

Appointment with: